Military/Veterans Services Specialist
Military/Veterans Services Specialist
Fayetteville Technical Community College is recruiting for a new member to join our Military/Veterans Services Team and now accepting applications for a full-time Military/Veterans Services Specialist!
The Military/Veterans Services Specialist will perform complex and varied technical work related to providing student assistance in the Military and Veterans Services Offices; to provide information to students, faculty, and staff on veteran’s programs and services; and to act as a certifying official for military educational benefit programs.
We offer a valuable benefits package that includes the following:
The Military/Veterans Services Specialist will perform complex and varied technical work related to providing student assistance in the Military and Veterans Services Offices; to provide information to students, faculty, and staff on veteran’s programs and services; and to act as a certifying official for military educational benefit programs.
We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Essential Duties—Duties may include, but are not limited to, the following:
- Greet Military or Veterans Services Office visitors face-to-face and/or virtual; respond to informational requests on programs and services; answer telephones; receive and route mail.
- Serve in a lead capacity over Military or Veterans Services programs/processes; review/interpret and audit the work of designated clerical staff in assigned area of responsibility; establish work procedures and processes after consulting with immediate supervisor.
- Complete intake/advising/counseling/registration/testing sessions with potential students, advising them of school, Military, VA, and requirements for the use of the GI bill/Tuition Assistance.
- Maintain knowledge of Military or VA and state regulations to include reviews and updates of changes as they pertain to VA certifications.
- Process compliance checks through file reviews and/or audits and initiate corrections/changes to include degree audits.
- Partner with the Office of Marketing and Public Relations and the FTCC Webmaster to identify requirements, materials, and target cohorts for the marketing and promotion of FTCC military, veterans and related programs.
- Participate in any type of compliance surveys sponsored by the military or VA such as supervisory visits by the State Approving Agency.
- Assist in catalog review and submission process for State Approving Agency.
- Attend and present training, marketing, and information sessions.
- Review and suggest changes or corrections in policy to ensure state and Military/VA compliance with auditing procedures as well as federal, state, and local guidelines.
- Process and monitor state and local federal funding applications, reports, grant applications, and program operations to ensure cost effectiveness and efficiency.
- Assist in the development and maintenance of efficient and reliable data management systems.
- Assist with scheduling and staffing of faculty, staff, and classes for efficiency and effectiveness of operations (primarily at Fort Bragg).
- Perform related duties as assigned.
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Additional Info
Job Type : Full-Time
Education Level : Bachelors Degree
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